How to Use
Using GT Mobile is simple Just click below to learn more
- Get started
- Top-up your balance
- Check your balance
- Access your voicemail
- Choose your own language
- View your GT Mobile number
- Roaming - Use your GT Mobile abroad
You can get started with GT Mobile by following these easy steps:
- Insert your GT Mobile SIM Card into your mobile and switch it on.
- Activate your SIM online at www.gt-mobile.fr or call 323
and you will receive your phone number via SMS on registration. You will need
to communicate the number on the reverse of your pack and your personal details.
- You are now ready to make and receive calls.
- Do not forget to send us the form enclosed in your pack with a copy of your ID.
Help : If your mobile phone is locked it may show one of the following messages when
inserting your GT Mobile SIM: 'Invalid SIM' or 'Insert SIM'. Unlocking your mobile
phone is easy – simply call our Customer Services team on 322 for
advice.
Click here to find out our charges when you are calling us.
You can buy GT Mobile top-up vouchers online at www.gt-mobile.fr
or from your local retailer. GT Mobile is available at over 68,000 stores across
France. The voucher will show a PIN either printed on it or underneath a scratch
panel.
- Enter *131*PIN#, press send, or
- Dial 321 from your GT Mobile and follow the instructions
Topping-up online is the most convenient way to top-up your GT Mobile.
- Register your GT Mobile SIM online at www.gt-mobile.fr
- Top-up your mobile instantly online using a debit or credit card
To top-up your balance while you are abroad:
- Dial +33 751 00 03 21 and follow the instructions
To check your balance using your GT Mobile in France, either:
- Enter *131# , press send, and your balance will shown on your mobile
phone screen or
- Dial 321 and listen to your balance
To check your balance while you are abroad:
Your GT Mobile voicemail service has been automatically activated.
Using your GT Mobile voicemail you can:
- Listen to messages left for you
- Record a personalised welcome message
- Select your preferred language
- Set your voicemail access code to access your voicemail from other phones
To access your voicemail from your GT Mobile in France
To access your voicemail from another phone or abroad
- Simply use your GT Mobile to call the voicemail menu and follow the instructions
to setup a voicemail access code.
To access your voicemail from another phone or abroad
- Dial +33 751 00 01 21 and follow the instructions
You can select the language to be used for your GT Mobile voicemail and top-up
service. To select your preferred language simply:
- Dial 321
- Select the 'Settings' menu
- Select the 'Change Language' option
- Select your preferred language
You can view your GT Mobile number on your screen
You can use your GT Mobile to make and receive calls and SMS in a large number
of other countries. For information on countries where you can make and receive
calls and SMS and current charges please visit www.gt-mobile.fr